Gift Certificate Terms & Conditions
These Terms and Conditions apply to Gift Certificates and govern the relationship between Taylor Moore Portraiture & Gift Certificate Purchaser/Holder. Purchase/use of your Gift Certificate will constitute acceptance of these Terms and Conditions. These Terms and Conditions override any statements on your Gift Certificate if they are different. You must therefore read them carefully. If there is anything you do not understand, please contact us at hello@taylormooreportraiture.com or 559-303-3663.
Your Gift Certificate is issued by, and remains the property of, Taylor Moore Portraiture. It must be kept in a safe place and presented at time of scheduling your photo session (either by phone picture, email, or in-person) in order to receive the benefits of this Gift Certificate. All Photo-sessions must be scheduled at least 2 weeks in advance, and based on photographer availability.
Using your Gift Certificate
You may redeem your Gift Certificate at www.taylormooreportaiture.com. When you use your Gift Certificate the amount of your purchase will be deducted from the balance on the Certificate. The remaining balance may be applied to future purchases. Your Gift Certificate is not a credit Certificate, charge Certificate or debit Certificate. You may not exchange your Gift Certificate for cash. Refunds will not be given for the purchase of a Gift Certificate. We reserve the right to refuse to accept Gift Certificates which we believe may have been stolen or obtained in another illegal way.
Expiration & Cancellation
There is an expiration period of one (1) year from date of issuance, applied to your Gift Certificate. However, we reserve the right to cancel your Gift Certificate if we suspect it is being used fraudulently or in breach of the following Terms and Conditions.
Loss, Theft, Damage
You should take great care of your Gift Certificate and store in a safe place until the time of your photo-session with Taylor Moore Portraiture. We are not responsible for lost or stolen Certificates. You should immediately report any loss, theft, fraudulent or unauthorized use of your Gift Certificate to us immediately at www.taylormooreportraiture.com. If you lose your Gift Certificate or it is stolen or damaged, we may, at our sole discretion, replace your Gift Certificate and transfer the balance stored on it to a replacement Certificate. Circumstances in which we may determine not to replace your Gift Certificate include where we reasonably believe that the notified incident has been caused by your breach of these Terms and Conditions or where there are reasonable grounds for suspecting that you are or have been engaged in fraudulent or other unlawful conduct. If we agree to replace your Gift Certificate, a replacement Certificate will be delivered to your home address, usually within 7-10 business days of you first notifying us of the incident and giving us your contact information. We reserve the right to charge a replacement Certificate fee of $20.00 for each replacement Certificate in the event that you are issued with more than two replacement Certificates within any 6-month period. If you subsequently find or retrieve a Gift Certificate which you have reported lost or stolen, you must notify us immediately.
Resale/Use in Promotions
You may not sell your Gift Certificate. Gift Certificates may not be used in sales or promotional activities including giveaways or prizes in competitions without our prior consent. We reserve the right to cancel any Gift Certificate that we suspect has been resold or obtained in connection with an unauthorized sales or promotional activity.
Customer Services
If you need assistance or if you have any inquiry relating to your Gift Certificate, you can use the Contact Us facility at www.taylormooreportraiture.com or email hello@taylormooreportraiture.com, or by phone at 559-303-3663.
Data Protection and Privacy
When you use a Gift Certificate you will be asked to provide certain personal information, including your name, address and contact details, as well as signing a contract regarding your photo session. We are committed to maintaining the security of your personal information in accordance with the requirements of the Data Protection Act and will take all reasonable steps to ensure that your personal data is kept secure against unauthorised access, loss, disclosure or destruction.
Liability
Taylor Moore Portraiture shall not be liable for any loss or damage arising from or in connection with your use of a Gift Certificate, where such loss or damage arises from any cause beyond our reasonable control. Where any loss or damage arises from a cause within our control, our liability to you shall not exceed a sum equal to the balance on your Certificate, as at the date that such loss or damage occurs. This clause shall not exclude or limit any liability that cannot be excluded or limited by law.
Variation
We reserve the right to amend or waive any provision of these Terms and Conditions from time to time or to terminate the Gift Certificate service on reasonable notice. The Terms and Conditions applicable to the use of a Gift Certificate shall be at any time the terms and conditions published on www.taylormooreportraiture.com and your continued use of a Gift Certificate shall constitute your acceptance of such terms and conditions.
Assignment
If we assign the benefit of these Terms and Conditions to another company, your rights will not be affected.
Governing Law
These Terms and Conditions are governed by the State of California.
REDEMPTION
Gift certificates are issued for redemption by client to Taylor Moore Portraiture in exchange for professional photography services or print products, at time and place agreed upon and confirmed by client and Taylor Moore Portraiture. Photo session is by appointment only, subject to photographer availability. All Gift Certificates do not include specific times and/or dates, and are limited by location to within 15 miles of Visalia, California, unless otherwise agreed upon by client and Taylor Moore Portraiture. Studio sessions (indoors) or locations which require permits, may incur additional fees above certificate amount, which may be paid by client. Gift certificates cannot be redeemed for cash or returned for a cash refund, and cannot be replaced if stolen. Cannot be redeemed be used or redeemed toward previous purchases or redeemed to purchase other gift certificates, cannot be resold, and are not refundable. Taylor Moore Portraiture is not responsible for stolen gift certificates and retains the rights to close customer accounts and request alternate forms of payment if fraudulently obtained gift certificate is redeemed and/or used to make a purchase. Any purchase exceeding the value of a gift certificate requires balance to be paid with a valid credit card, cash or check, to complete transaction, and receive any additional print products or services not covered by Gift Certificate. Taylor Moore Portraiture can provide gift certificate purchaser with information about the redemption status of gift certificate by request.
Expiration
Gift certificates issued by Taylor Moore Portraiture are valid for one (1) year from the date of issuance/purchase and must be redeemed in full within the valid time period. Any unused balance will not be refunded or credited upon expiry. The gift certificate must be shown (either by phone picture, email, or in-person) when making a booking to verify that you are the gift certificate holder. All bookings will require a signed contract at the time/date of booking by Taylor Moore Portraiture and client. If gift certificate cannot be verified due to the loss by client of gift certificate, or proof of certificate holding cannot be obtained, client then forfeits gift certificate and Taylor Moore Portraiture is not held responsible for any amount/services listed on lost gift certificate.
Photography Contract Required
All gift certificate holders must sign a legally binding photography contract with Taylor Moore Portraiture, before any photography or print services will be administered. Without contract signed, gift certificate holder does not have the rights to any services provided by Taylor Moore Portraiture, and does not have the right to use gift certificate in exchange for any Taylor Moore Portraiture photography or print services, or for any monetary refunds.
Cancellation
Gift certificates may be cancelled by Taylor Moore Portraiture if after issue any information supplied at the time of purchase is untrue or inaccurate, or if payment is declined or incorrect cardholder details and/or billing information has been supplied.
Missed Appointment
Your gift certificate entitles you to a single photo session booking and will be forfeited if you do not attend your appointment. All print credit will be forfeited as well. Rescheduling and carrying over your gift certificate and security deposit may be considered where: (1) more than 48 hours notice is given when there is a genuine reason beyond your control; and (2) when a substitute appointment is available. Any such rescheduling is entirely at the sole discretion of Taylor Moore Portraiture.
Refusal of Service
Taylor Moore Portraiture may refuse service where provision of services would, in our opinion, negatively effect the workplace rights, safety, or well-being of our Staff or Clients, or cause an unreasonable disruption to our normal operations. This includes any issues of abuse or disrespect (whether emotionally or physically) by client towards any of our Taylor Moore Portraiture staff members. If this happens, then gift certificate, print credit, and any other offers pertaining to gift certificate will be forfeited and withdrawn from client use, and client will not hold Taylor Moore Portraiture, its staff members, or its heirs liable in any way for amount of gift certificate. If you are refused services due to issues stated above, you then forfeit any rights to gift certificate, photo session, and print credit offered.
All Rights Reserved
Taylor Moore Portraiture reserves the right to amend these gift certificate terms and conditions from time to time, at our sole discretion. In the event of any dispute, the decision of Taylor Moore Portraiture is final. All terms and conditions are applicable to the extent permitted by California state law.
Thank you for choosing Taylor Moore Portraiture